Refund & Return Policy

Refund & Return Policy

At MR GHEE, we are committed to providing high-quality ghee and related products, packaged sustainably to minimize environmental impact.

Due to the perishable and consumable nature of our products and the use of sustainable glass packaging, we do not accept returns of products once delivered.

We also do not offer refunds for products once the order has been confirmed or shipped. Order cancellation is not possible after confirmation or dispatch.

Transit Damages

Please inspect your package upon delivery.

If you receive a product damaged during transit, contact us within 24 hours of receiving the order. Provide:

  • Photographs of the damaged product

  • Copy of the invoice

Contact our team via:

Our Customer Care Team will review your request and respond within 3-4 working days (excluding Sundays & National Holidays).

Depending on the case, we may:

  • Replace the damaged product, or

  • Refund the payment for the damaged item

All resolutions are provided at our discretion, on a case-by-case basis.